If you do not have an alternative email address, you may still be able to recover your account by creating one and then responding to a series of account recovery screens. Enter the code sent to your alternative email address and then create a new password. Click the Forgot password link from the screen where you enter the password.Īt the next screen, enter or confirm an alternative email address through which you can reset your password. You can open the Microsoft Account website on a different device and click the Sign in button. If you bump into any trouble attempting to reset your password directly in Windows, you can try resetting it online. You can now enter your new password and sign into Windows like you did with your old password. Click Next when finished, and Windows will then confirm that the password has been changed.Ĭlick the Sign in button, then return to the sign-in screen. You can then create a new password for your Microsoft Account. You must then confirm your email address and choose how you wish to receive your verification code.Ĭlick Get code, then check your email or text messages for the code.Įnter the code in the appropriate field and click Next. If you are using a Microsoft Account and can’t remember your password, click I forgot my password at the Windows login screen. Here is how to reset your password and sign in again. No matter how responsible you are, there may come a time when you get locked out of Windows because you can’t remember your password.
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